Frequently Asked Questions

Everything you need to know about your EKON shopping experience.

How long does shipping take and what are the costs?

We offer standard shipping which typically takes 3-5 business days, and express shipping which takes 1-2 business days. Shipping is free on all orders over $100; otherwise, a flat rate is applied at checkout.

What is your return and exchange policy?

EKON offers a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Where are EKON garments manufactured?

Our collections are designed in-house and produced in ethically audited factories across Europe and Asia. We are committed to fair labor practices and high-quality craftsmanship.

Can I track my order once it has been placed?

Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery's progress in real-time.